If the customer buys a can of paint from Home Depot for $27 and they find it later at Lowe’s for $24, then Home Depot will give them $3 back. If a customer purchases a can of paint on Wednesday the 3rd and finds the same exact can of paint 2 weeks later for a lower price, then Home Depot will refund the difference. What if the customer already bought the can of paint? Home Depot will also match an online price. So, the price will not be $32.27, it will actually be $29.04. Once the manager sees the price difference and approves the price change, the customer can buy the same can of paint at Home Depot for 10% less than the original price at Lowe’s. The customer can show the paint and price to an employee at the Home Depot paint department. Home Depot also carries the same paint, but the price at Home Depot is $39.14. If customers find an item from one of their competitors that is lower than their own price, the store will adjust the price of the item to 10% lower.įor example, Lowe’s has a can of Benjamin Moore matte exterior and it cost $32.27. But what about the price of their paint?Īlong with a paint match service, Home Depot also has a price match guarantee. Home Depot can match any color paint from any of their competitors. They can teach the customer on how to paint and about the tools required to paint furniture, exterior rooms like patios, and stucco or popcorn ceilings. The employees in the paint department are knowledgeable. If I had stuck with the type of paint I was originally looking for, anyone who walked into that room would have been blinded. The room that was to be painted was a full sun room. The paint I wanted was far too shiny and would have made the room very bright. The employees in the painting department will help any customer who does not know the right paint to purchase for their project.
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